Heres my little story about Business VoIP...
If youre in the market for a new office phone system, do your homework. There are lots of providers offering what seems like similar services so make sure you test drive the quality and support before you put your money down.
I started out with the biggest of the bunch, 8x8. After two outages when they were down for a whole day each time, I decided that I couldnt take it anymore. I was using this company for business communications and this big publicly traded company didnt really seem to care. So I took my numbers and off I went.
RingCentral seemed like a good choice, so I moved my numbers over to them and gave them a shot. After signing up I learned afterwards that they tricked me into getting 18 lines for all 18 users, even though I was never going to have 18 people on the phone in my office at the same time. At $25 each, I was paying way too much for what I needed. Upset, I figured Id give it one more chance before moving back to my old pbx system and things like long distance, basic features and all that other crap provided by stupid telecom.
A member at my local Chamber of Commerce had heard all about my problems and suggested I give FonAngle a call. He assured me they had great quality and customer support, and offered a 30 day money back guarantee to try it for myself. Not only did they wow me with their FonAngle Quality & 360 Support, I got the best deal around > 6 lines for 18 users at only $15 per user!
I hope this saves at least one person from the jumping I had to do and reminds them to look for a provider that offers a service that really makes sense and has great value.
Thanks.
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